AI that knows your shop, not generic AI.
GraphX Intelligence will be the AI layer woven across the platform. Product recommendations grounded in real customer behavior. Pricing that gets smarter as it runs. Customer service that handles the routine questions without losing the human moments. All grounded in your shop's data, not a public model trained on the internet.
This product is on the roadmap. The capabilities described below are the vision — sign up for launch updates and we'll let you know when each piece is ready.
Your shop's data
Grounded in
Across the platform
AI surfaces
Automated routine work
Customer service
What's inside GraphX Intelligence
Product recommendations
- Suggest products based on what each customer has bought before
- Cross-sell prompts at relevant points in the buying flow
- Reorder reminders based on real cadence
- Category and similarity-based recommendations on storefront pages
Smarter pricing
- Pricing optimization grounded in real conversion data
- Quote-pricing suggestions for sales staff based on similar past jobs
- Volume-discount recommendations on incoming requests
- Margin alerts when a quote falls outside your shop's healthy range
Customer service automation
- Automated handling of routine customer questions
- Order-status and tracking responses without human routing
- File-rejection follow-up with self-service correction guidance
- Escalation to a human when the conversation needs one
Predictive analytics
- Order-volume forecasting per product, customer, and season
- Inventory-and-reorder forecasting on top suppliers
- Churn-risk indicators on B2B accounts
- Capacity planning support for production scheduling
What GraphX Intelligence does for your shop
AI that knows your customers, not the internet
Recommendations and predictions are grounded in your shop's order history, your products, your customers — not a public model that doesn't know what your shop does.
Surface where it matters, not as a chatbot novelty
Intelligence shows up at the moments that drive results — in the storefront, in the quote workflow, in the customer-service inbox. It's not a separate app you check.
Smart pricing without losing your house margins
Pricing suggestions are constrained by your shop's healthy-margin floor. The model can recommend going up, but it won't quietly recommend going under your floor.
Routine work automated, human work preserved
Customer service automation handles the routine questions, but it knows when a conversation needs a human and routes accordingly. Your team stays on the customers who need them.
See what AI grounded in your shop's data looks like.
Tell us where you'd like AI to help — recommendations, pricing, customer service, planning. We'll show you what the platform offers today.
Talk About Intelligence →