Optional, but the shops who scale the most use them.
Managed services are how the platform becomes momentum. Pick the plan that fits where you are today; move up as the volume grows. Four named plans — no improvising the menu.
Platform Care
Starting at $250 / mo
Keep your store healthy. Operational support, product and store updates, account support. The baseline monthly plan for in-plant and higher-ed shops.
Growth Care
Starting at $2,500 / mo
Combine store operations with growth execution. Platform Care plus SEO, email automation, and light campaign work. Where most shops grow into.
Revenue Growth
Starting at $4,000 / mo
Drive demand generation and account expansion. Platform Care plus paid ads, email, social, and direct outreach. For shops with budget and internal urgency to grow.
Managed Operating Partner
Starting at $6,500 / mo
GraphX becomes your operating partner. Full managed-services mix, custom support cadence, workflow coordination, and strategic advisory.
A note for in-plant and higher-ed shops
In-plant and higher-ed shops don’t automatically need the full growth-service stack — your buyers are usually internal, your products are fixed, and the platform is lower-touch after launch. Maintenance can be monthly, quarterly, or à la carte depending on how often things change. We walk through the right rhythm on the call.
FAQ
Growth services questions, answered straight
Do I have to take Grow managed services?+
No, but most shops do. Platform Care (starting at $250/mo) is the baseline most active accounts choose because it keeps the store healthy and supported. Some shops run without Grow — we won't force it. Most find that the platform plus managed services together is what makes the model work.
What does Platform Care include?+
Keeping your store healthy: operational support, product and store updates, and account support. It's the baseline monthly plan, and it's what in-plant and higher-ed shops usually run. Higher plans layer on growth execution — SEO, email, campaigns, demand generation — as your volume grows.
What does support look like?+
Operator-led. The team that supports your platform also runs a print shop, so support is a real conversation with someone who's seen the operational realities you're facing — not a tier-1 troubleshooter reading from a script. Specific SLAs are confirmed on the call based on your plan.
Who answers when something breaks?+
A real person on the GraphX team. Because Pay is also your merchant processing, you don't have to bounce between vendors when something needs attention — your platform support and your payments support are the same team.
Want momentum, not just software?
Tell us where you are today. We’ll tell you which plan actually fits — and what graduation looks like as you grow.
Talk About Your Setup →